Your Enquiry And Your Information

What This Notice Covers

This notice explains how enquiry information submitted to Oxfordshire Oil Tank Services is used. It covers this website's contact form and enquiries sent to the published email address.

Information In Your Enquiry

The form collects your name, email address and message. You can also provide a phone number, property postcode and service choice. Details you email later, such as photographs and tank records, become part of the enquiry.

Send only information needed to assess the tank work. Avoid including financial details, identity documents or information about another person unless you have authority to share it. Technical information such as request logs may be processed to deliver the website and prevent abuse.

Why Your Details Are Used

Your enquiry details are used to understand the request, respond, and, with your agreement, share it with a suitable service provider who can consider the work. The form requires an explicit, unchecked agreement before you send it. The basis for this enquiry sharing is your consent.

Security and abuse prevention support the legitimate interest in maintaining a working website. Information may also need to be retained where a legal obligation applies. Enquiry details are not collected for a marketing mailing list.

Sharing With A Service Provider

Relevant contact details and the description of the work may be passed to a suitable provider to respond. The provider is responsible for explaining its own handling of information, quotations and any service contract. Ask for its privacy information when it contacts you.

Website hosting, email and form processing services may process information as part of delivering the enquiry. Personal information is not offered for unrelated marketing. No sharing decision makes a booking or guarantees that a provider is available.

Retention And Security

Information is kept only as long as needed to handle the enquiry, relevant follow-up and applicable legal requirements. Retention can depend on whether an enquiry leads to work, a complaint or a legal obligation. Reasonable access and technical protections should be used, but email should not be used for sensitive information.

Your Choices And Rights

You can ask to access or correct your information, request deletion or restriction, and withdraw consent to further sharing. Some rights depend on the circumstances and legal requirements. Withdrawal does not reverse processing already carried out lawfully, and a provider already holding your details may need a separate request.

For a privacy request, email enquiries@oxfordshireoiltankservices.co.uk with enough information to identify the enquiry. You can also raise a concern with the Information Commissioner's Office.

Cookies And External Services

The frontend does not set analytics or advertising cookies. Fonts are requested from Google Fonts, which receives technical request data such as an IP address. Hosting and any security components added to the form may also process technical information to operate and protect the service.

External links take you to other organisations with their own privacy terms. This notice should be reviewed if the website's services or information handling change.